Returns policy

In the unlikely event that you want to return your toners, we offer a 14-day no-quibble returns policy, provided that the items are unopened and in resalable condition.

The cost of sending a return back to us is paid by the customer. If an item is faulty, we cover the return cost.

Before sending anything back, please email sales@maltatoners.com with your:

• Name
• Order number
• Description of the problem or reason for return

We will reply with the relevant RMA (Return Merchandise Authorisation) number. We cannot accept returns without this.

If you prefer, call us on 99 555 333 and we'll be happy to help.